(4.0 / 5)1779+ Ratings

Jack's Surfboards Reviews

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Overall Rating

4.0
5 Reviews
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About Jack's Surfboards

Jack's Surfboards is a premier surf retailer with a passion for waves and surf. Founded in Huntington Beach, they are known as the #1 place to go for the newest surf products from top brands like Quiksilver, Billabong, and Volcom. From surfing wetsuits, surfboards, and surf wax to board shorts, hoodies, sunglasses, watches, and T-shirts, they have it all on their site.

Jack's Surfboards's team of employees has spent countless hours researching, using, and learning about the best products on the market to bring the best level of service and selection of products to fit their customer's needs. They are constantly adding new products and categories, so customers should check back if they don't find what they're looking for the first time.

Jack's Surfboards Pros & Cons

Pros & Cons of Jack's Surfboards

Pros:

  • Wide Selection: Offers a large variety of surfboards, wetsuits, and surf apparel.
  • User-Friendly Website: Easy navigation and online shopping experience.
  • Return Protection: Option to purchase return protection for easier returns.
  • International Shipping: Ships to many countries, expanding accessibility for global customers.

Cons:

  • Shipping Costs: Some items may incur additional shipping charges, especially oversized items.
  • Return Policy Limitations: Items must be returned in original condition, and certain items are non-returnable.
  • Customer Service Issues: Some reviews indicate dissatisfaction with shipping fees and return processes.

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Jack's Surfboards Customer Reviews (5)

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Yaqub Ryzaev
Yaqub Ryzaev
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Feb 12, 2023
Porter Jobin
Porter Jobin
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Feb 11, 2023
Kiera Chapman
Kiera Chapman
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Feb 9, 2023
Tilde Krogh
Tilde Krogh
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Feb 8, 2023
Melanie Kastner
Melanie Kastner
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Feb 7, 2023

Jack's Surfboards Customer’s Q&A

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Jack's Surfboards Features and Benefits

Key Features and Benefits of Jack's Surfboards

Key Features:

  • Extensive Product Range: Offers a wide selection of surfboards, wetsuits, and surf apparel.
  • Regular Promotions: Engages customers with frequent sales and discounts, including clearance events.
  • User-Friendly Online Shopping: The website is designed for easy navigation, allowing customers to find products quickly.
  • Return Protection Option: Provides the option to purchase return protection for hassle-free returns.

Benefits:

  • Established Reputation: With a history since 1957, Jack's Surfboards is recognized as a premier surf retailer.
  • New Arrivals: Regularly updates inventory with the latest gear from popular brands.
  • Customer Loyalty Programs: Offers discounts on bundled purchases, enhancing customer savings.
  • Convenient Shipping Options: Provides efficient shipping services, including same-day processing for expedited orders.

Jack's Surfboards Pricing

Pricing at Jack's Surfboards can vary depending on the specific product. They offer a wide range of surf-related items, including surfboards, wetsuits, and bodyboards. For detailed pricing information, it is best to visit their website and explore the different collections, such as surfboards by brand or all products. Additionally, they provide a 30-day return policy, which may be relevant for customers considering their purchases.

Payment Method

Payment Methods for Jack's Surfboards

Jack's Surfboards accepts a variety of payment methods to accommodate customers:

  • Credit Cards: MasterCard, Visa, American Express, and Discover.
  • Gift Cards: Accepted as a form of payment.
  • Digital Payment Options: PayPal, Amazon Pay, and Affirm.

When using PayPal, Amazon Pay, or Affirm, customers will be redirected to their respective websites to complete the transaction before returning to the Jack's Surfboards site.

Jack's Surfboards FAQs

FAQ

Jack's Surfboards Alternatives

Top 10 Jack's Surfboards Alternatives:

  1. Rip Curl - Known for its high revenue and strong online presence.
  2. Quiksilver - Another prominent brand in the surfing industry.
  3. Billabong - Offers a wide range of surf-related products.
  4. Tactics - Competes with Jack's Surfboards in the surf gear market.
  5. Honolua Surf - Specializes in high-quality surfboards and accessories.
  6. Surf Station Store - Provides a variety of surf gear and apparel.
  7. Cleanline Surf - Known for its competitive pricing and high AOV.
  8. Surf World - Offers a wide selection of surf gear and accessories.
  9. Hobie Surf Shop - Specializes in Hobie surfboards and related products.
  10. Pacific Surf Designs - Provides custom surfboard designs and accessories.

These alternatives offer a mix of high-end brands, competitive pricing, and diverse product offerings, making them viable options for customers looking for alternatives to Jack's Surfboards.

FAQ

How To Open A Jack's Surfboards Account?

How to Open an Account on Jack's Surfboards

To create an account on Jack's Surfboards, follow these steps:

  1. Visit the Registration Page: Go to the account registration section at jackssurfboards.com/account/register.
  2. Fill Out the Form: Provide the required information, such as your name, email address, and password.
  3. Submit Your Information: Click on the submit button to create your account.

Creating an account allows for easy access to order history and saves shopping basket items and payment details for future purchases.

FAQ

Jack's Surfboards Return Policy?

Return Policy for Jack's Surfboards

Jack's Surfboards offers a 30-day return policy. Customers can return merchandise within 30 days from the shipment date. To be eligible for a return, items must be undamaged, unused, and in their original packaging.

FAQ

How long does it take Jack's Surfboards for orders to be processed and shipped?

Most orders are shipped either the same or next business day. However, some orders may take an additional 2-3 business days to process if the item is being sourced from a retail store. Transit time after the order has been picked up by the shipper is typically 2-5 business days, but during special sales & peak season, some orders may take an additional 3-5 business days to process.
FAQ

What items are returnable at Jack's Surfboards?

Most items are returnable within 30 days from the date of purchase as long as they are in unused and resellable condition, and in the original packaging with all the tags intact.
FAQ

What should I do if the item I received is damaged?

If the purchased product is faulty, customers should reach out to Jack's Surfboards within 7 days of the delivered date.
FAQ

How will I know if my refund request is approved by Jack's Surfboards?

Once the returned item is received and inspected by Jack's Surfboards, the customer will be notified via email about the approval or rejection of their refund request. If approved, the refund request will be processed within 5-7 working days.
FAQ

About Jackssurfboards.com Popular Products and Services?

"Jackssurfboards.com" is a popular online store that offers a wide range of products and services. The website features new arrivals for both men and women. They also offer free shipping on orders over $75. Some of the popular collections include Jack's Shorts, Jack's T-Shirts, Jack's Sweatshirts & Hoodies, Jack's Pants, and Jacks Hats & Beanies.

In addition to clothing, "Jackssurfboards.com" also offers a variety of surfing wetsuits for men, women, youth, and kids. Some of the products include the E-Bomb 2mm Hood, Flashbomb 5MM Round Toe Booties, 3mm Junior Dawn Patrol Round Toe Surf Booties, and the 1.5mm On The Coast Dawn Patrol Wetsuit Jacket.

The website has a trust score of 78.4, indicating that it is generally considered safe and reputable. It's important to note that the trust score is based on a 1-100 scale, with 100 being the most reputable. The website serves customers from a wide range of countries and offers currency conversion for convenience.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official website directly.

FAQ

Jackssurfboards.com Return Policy?

At Jack's Surfboards, items can be returned within 30 days of delivery for exchange, gift card, or refund. However, items marked as final sale are not eligible for return or exchange. For hygienic reasons, returns are not accepted for cosmetics, earrings, undergarments, and beauty tools (including hair tools). Items must meet certain conditions to be eligible for return.

In terms of shipping, Jack's Surfboards offers free shipping on orders over $75. This applies to a wide range of locations. Please check their website for more specific details on their shipping policy. Remember, policies may change and it's always a good idea to check the latest information on their official website.

FAQ

About Jackssurfboards.com Payment Method?

Jackssurfboards.com accepts the following payment methods: MasterCard, Visa, American Express, and Discover. In addition to these, they also accept Gift Cards. Other payment options include PayPal, Amazon Pay, and Affirm. When using these methods, customers are redirected to the respective websites to process their payments. Please note that all transactions are conducted in USD. If a return is necessary, there is a Returns Portal on the website that customers can use within 14 days of receiving their items. Please do not return items without getting authorization from the Returns Portal.

FAQ

What are the product categories on Jackssurfboards.com?

The product categories on Jackssurfboards.com include a wide range of items. Some of the key categories are wetsuits, surfboards, leashes, traction pads, sunglasses, and skateboards. The site also offers a variety of surf apparel. These categories cater to men, women, youth, and kids. Please note that the availability of products may vary. For the most accurate and up-to-date information, it's recommended to visit the website directly. Hope this helps!

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